Our Mission

The Family Services Alliance (FSA) works collectively for all of San Francisco’s children and families through an alliance of family support organizations. FSA accomplishes this through high-quality and sustainable programming; organizational capacity-building; coordination of resources and services; opportunities for families and children; and joint advocacy to promote policies and practices that help families and children thrive.

Bayview Children’s Hub, Joy Lok FRC
Our Vision

The Family Services Alliance will endeavor to build a San Francisco where all families have access to the resources, support, and opportunities necessary to reach their full potential with dignity and self-determination. When families have this access, they will make up a more vibrant, diverse, and healthy city for all.The foundation for our vision is a belief that when families and children are healthy, communities thrive. We seek to balance the urgent day-to-day needs of families with this visionary narrative of the future.

Project Commotion
Our Values
  • Centering Vulnerable and Marginalized Communities
  • Empowering Families to Address Individual and Systemic Racism
  • Prioritizing Economic Justice and Universal Access to Basic Needs
  • Building Upon Family Strengths and Enhancing Protective Factors
  • Establishing a Two-Generation Approach
  • Lifting up Community Voices
  • Supporting Direct Services for Families
  • Ensuring High-Quality Services
  • Reinforcing and Supporting Rich Diversity
  • Paying Attention to the Social Determinants of Health
  • Promoting Effective Public Policy to Support Family Resource Centers and Family-Serving Organizations
Safe & Sound and APA Family Support Services at City Hall
What is a Family Support Organization or Family Resource Center?

All member organizations of the Family Services Alliance fall within the California definition of a “Family Resource Center.” The California Welfare & Institutions Code Section 18951(g) defines a Family Resource Center as “an entity providing family-strengthening services that are embedded in communities, culturally sensitive, and include cross-system collaboration to assist in transforming families and communities through reciprocity and asset development based on impact-driven and evidence-informed approaches with the goal of prevention of child abuse and neglect and strengthening children and families.”

Why Children, Families, and Communities Need Family Support Organizations?

Families thrive when they have resources, networks, and strong community support. Unfortunately many communities and families have experienced generational disinvestment and harm. Family support organizations interrupt this cycle by taking a two-generation approach to play a critical role in strengthening families and building strong, healthy, and resilient communities by:

Building Supportive Communities

Family support organizations foster a sense of community and social cohesion among neighbors by creating welcoming and inclusive spaces and events where families can connect, share experiences, and support one another. This community engagement helps to build social networks that are crucial for emotional and practical support.

Creating Environments Responsive to Family Needs

Family support organizations are based in the community and are accountable to the communities they serve, ensuring that services are responsive to the cultural, linguistic, and social needs of diverse populations in each community. This approach fosters an inclusive environment where all families feel welcome and supported, ensuring that more families receive the support they need.

Providing Centralized Access to Resources and Services

Family support organizations act as a one-stop hub, providing basic needs, case management, and resource referrals to help families access a variety of services, such as healthcare, mental health services, housing assistance, and employment resources. This centralized access reduces the barriers families face in obtaining the help they need.

Ensuring Educational and Developmental Support for Children

Family support organizations often offer early childhood education programs, after-school activities, and developmental screenings.These programs help children reach their full potential and provide a strong foundation for future success.

Partnering with Families to Strengthen their Parenting Skills and Abilities

Family support organizations offer a wide range of services aimed at strengthening and supporting families.This includes parenting classes, educational workshops, counseling, support groups, and leadership development. Family support organizations also empower families by providing them with knowledge and tools needed to advocate for themselves and their children. These supports and services help families create nurturing environments for children, build resilience, and enhance their self-sufficiency.

Helping Prevent Child Abuse, Neglect, and Trauma

By providing early intervention services and resources and strengthening family Protective Factors, family support organizations play a crucial role in preventing child abuse, neglect, and trauma. They offer support and guidance to families facing challenges and partner with them to enhance their strengths. This can help families address issues before they escalate into crises.

Over 20 years of partnership for
stronger systems, communities, and families
Wu Yee Children’s Services at Juneteenth Event

2024 The Family Services Alliance launched.

2023 The members of the FRC Alliance and SFFSN voted to join together, allowing us to expand our collective impact by building on our strengths in capacity-building and advocacy to enhance quality services and secure resources and policies to support thriving families and communities.

2022 Department of Early Childhood provides funding for the unification of the FRC Alliance and the San Francisco Family Support Network (SFFSN).

2018 FRCs joined together to create the FRC Alliance with the goals of: (i) expanding capacity to serve the growing and intensified needs of families; (ii) strengthening the financial sustainability of FRCs; and (iii) increasing the impact of advocacy for the needs of families.

2009 The Family Resource Center (FRC) Initiative was created as a network of 26 high-quality family support centers located in neighborhoods throughout the city and based on state-wide Standards of Quality for Family Strengthening and Support. The Initiative is funded by the Department of Children Youth and their Families (DCYF), Department of Early Childhood (DEC) (formerly First 5 San Francisco), and San Francisco Human Services Agency (HSA).

2004 The San Francisco Family Support Network (SFFSN) was founded as a membership organization, and has worked collectively to provide training and technical assistance for quality programs, coordination of resources, and policies that support all San Francisco families.

Meet the Leadership
Yensing Sihapanya

Executive Director of
Family Connections Centers

Mario Paz

Executive Director of
Good Samaritan Family Resource Center